Terms and Conditions
Full Terms and Conditions:
- Qualifying Persons
1.1 Creps Play LTD (‘Promoter’, ‘Our(s)’, We) operate skilled prize competitions henceforth referred to simply as the ‘Competition’ or ‘Competitions’, resulting in the allocation of prizes in accordance with these Terms and Conditions, on the website www.crepsplay.com (the ‘Website’).
1.2 Our competitions are nationally accessible to persons aged 16 or over. Direct employees of the promoter are restricted from participating in the competition.
1.3 The Promoter reserves the right to close a customer’s account at any time if we feel the customer is being abusive to staff or other customers, the customer is abusing the service, or we do not believe it is genuinely the customer entering the competitions.
- Legal Undertaking
2.1 By entering a Competition the entrant (‘Entrant’, ‘you’, ‘your(s)’ and or ‘Customer’) will be deemed to have legal capacity to do so, you will have read and understood these Terms and Conditions and you will be bound by them, and by any other requirements set out in any related promotional material.
2.2 Our Competitions are governed by English Law. Thus, any matters relating to the Competition will be resolved under English Law and the Courts of England shall have exclusive jurisdiction.
2.3 In the event that you participate in a Competition online via the Website, and by accepting these Terms and Conditions you confirm that you are not breaching any laws in your country of residence regarding the legality of entering our Competitions. The Promoter will not be held responsible for any Entrant entering any of our Competitions unlawfully. If in any doubt you should immediately leave the Website and check with the relevant authorities in your country.
- Competition Entry
3.1 Competitions may be entered via the Website. One or more Competitions may be operated at the same time and each Competition will have specific prize options.
3.2 Availability and pricing of Competitions is at the discretion of the Promoter and will be specified at the point of sale on the Website. Because ‘Skill’ is required to enter any Competition, and a free entry route to enter each competition is available – see rule below for details, the Competitions do not fall within the definition of a lottery under the Gambling Act 2005 and can be operated legally in Great Britain without any need for a licence.
3.3 In order to enter a Competition, you will need to register an account with us. You can register an account online. To register an account online you will be asked to provide an email address, a name, and a phone number (the phone number is optional). These details will be used to get in contact with you to confirm your entry into the competition(s), and your status in the competition(s).
3.4 When playing a Competition online via the Website, you must follow the on- screen instructions to:
(a) select the Competition(s) you wish to enter and when you are ready to purchase your ticket(s) to the Competition(s), provide your contact and payment details. You will need to check your details carefully and tick the declaration, confirming you have read and understood the Competition(s) Terms and Conditions;
(b) once you have purchased your Ticket(s), and your payment has cleared we will then contact you by email to confirm your entry into the Competition. Please note that when entering online you will not be deemed entered into the Competition until we confirm your Ticket(s) order back to you by email (and any such entry referred to herein as an ‘Entry’ or ‘Entries’).
3.5 The Promoter reserves the right to refuse or disqualify any incomplete Entry if it has reasonable grounds for believing that an Entrant has contravened any of these terms and conditions.
3.6 To the extent permitted by applicable law, all Entries become the Promoter’s property and will not be returned.
3.7 Each Competition closes when the last number is taken, no more Entries after this point will be accepted.
3.8 All Entrants must create an account prior to entering and supply an email address to proceed in the Competition.
3.9 You may enter the competition(s) for free by complying with the following conditions:
(a) email your entry to freeentry@crepsplay.melloweb.dev, with ‘free entry’ as the subject.
(b) include with your entry the following information:
(i) your full name;
(ii) your address;
(iii) a contact telephone number and email address
(iv) your answer to the Competition Question
(v) your selected shoe size for that particular competition; and
(vi) screenshot evidence that you follow Creps Play on all social media platforms (Instagram, Facebook, twitter, tiktok), links to which are provided on the website www.crepsplay.com .
(c) incomplete or illegible entries will be disqualified;
(d) email entries are limited to one competition entry per email. Every entry must be submitted on a separate email and emailed to the Promoter separately. Multiple competition entries on one email will not be accepted as multiple competition entries and if a bulk entry is received, it will be counted as one entry;
(e) by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;
(f) your entry must be received by the Promoter prior to the Closing Date. Entries received after the Closing Date will not be entered into the random draw;
(g) the Promoter will not acknowledge receipt of your entry nor confirm if your answer to the Competition Question is correct;
(h) if the number of paid entries reaches any cap or limit before your free entry is received, you will not be entered into the random draw.
(i) Entrants must have created an account on the Website for the free entry to be processed. All details on the email MUST correspond to the details on the account to receive the order confirmation and ticket number. All email entries are checked within 48 hours. Email entries received without a registered account cannot be processed.
- Promotion Periods
4.1 Each Competition will run for a specified period. Please see each Competition for details of start and end times and dates (‘Promotion Period(s)’).
- Competition Judgment
5.1 Creps Play guarantee the winner chosen for each Competition is 100% random, from the pool of Competition entrants. Ticket numbers will be displayed on a digital spinning wheel, the spinning of this wheel will determine the winner of each Competition. However many Entrants have entered the Competition will determine how many tickets are displayed on the wheel. Each Competition will have a minimum of 50 tickets and a maximum of 10,000 tickets. The result will be live streamed on Instagram (or such other live streamed platform as the Promoter chooses).
5.2 Due to the nature of the selection, there will only be one Winner per Competition, unless the Promoter states otherwise.
5.3 The Promoter will attempt to contact winners of Competitions (referred to herein as ‘Winner(s)’) using the telephone numbers and email address provided at the time of Entry (or as subsequently updated) and held securely in our database. It is the Entrant’s responsibility to ensure that these details are accurate, up to date and complete. If for any reason these details are taken down, inputted and/or submitted and/or recorded in any way by you incorrectly, the Promoter will not be held responsible for any consequences of this of whatever nature and howsoever arising. Entrants must carefully check their contact details have been recorded correctly.
5.4 If for any reason the Promoter is unable to contact a Winner within 5 working days (which may be extended at the sole discretion of the Promoter) of the end of a Competition, or the Winner fails for whatever reason or cause to confirm acceptance of the Prize and/or the Winner is disqualified as a result of not complying with or contravening any of these terms and conditions, the Winner hereby agrees that it will immediately, irrevocably and automatically forfeit the Prize and the Prize will remain in the possession and ownership of the Promoter.
5.5 In the event that the Promoter closes a Competition early, the Winner will be selected from all valid and eligible Entries received by the Promoter prior to the date of closure, except that the Promoter reserves the right, at its sole discretion, to close a Competition early without selecting a Winner. In the event that a Competition is closed without selecting a Winner, the Promoter will give all Entrants game credit to enable them to replay equivalent Tickets in a subsequent Competition.
5.6 Entrants who specifically consent to marketing communications will be entered onto the Promoter’s database for the purpose of conveying information as to the status of their Competition, as well as any future promotions or Competitions offered by the Promoter.
5.7 The Promoter also reserves the right at its sole discretion to extend the closing date of any Competition. Each Competition can have the closing time extended by the Promoter up to 4 times. If the Competition is not sold out after the 4th extension of time, then the Prize that will be awarded will be as follows:
70% of the value of paid Entries to the Competition. Only the Competition Entrants (including free Entries) will be entered into this draw.
- Winner’s Details
6.1 The Winner will be required to show proof of identification to confirm their identity, age and also to prove that if the purchase was made by credit card that the card was legally theirs or that they had authorisation to use it, before any prize will be paid or delivered. Any failure to meet this requirement may result in the Winner being disqualified and the Promoter retaining the Prize.
6.2 All Winners will be asked for their consent by the Promoter to provide photographs and/or pose for photographs and videos and have their personal details (including details of any Prize won by them) included in marketing material. If a Winner consents to the above, the foregoing photographs, videos and marketing material may be used in future marketing and public relations by the Promoter in connection with the Competition and in identifying them as a Winner of a Competition.
6.3 Following receipt and verification of the details requested above by the Promoter and provided that the Winner has satisfied these terms and conditions, the Winners will be contacted in order to make arrangements for delivery of the Prize.
- Competition Prizes
7.1 The Prizes are determined, selected by all and/or some of the directors of the company. Details of each Prize can be found on the Website on the Competitions pages. Once the Winner receives the Prize, the Promoter does not insure the Prize. No insurance comes with the Prizes and the Promoter is not responsible for the Prize once it has been handed over to the Winner.
7.2 Delivery of the Prize to the Winner’s home address in Great Britain is free. The Promoter has a right to and/or may charge the Winner delivery fees if they require the Prize to be delivered to an address outside Great Britain. – is this what we want to do? Especially if insuring a package over seas!
7.3 All Entrant expenses to collect the Prize are the sole responsibility of the Winner.
7.4 The Winner hereby agrees that all Prizes are subject to and are conditional on the terms and conditions of the Promoter, Prize provider, manufacturer and/or supplier and/or anyone that is involved in the provision or delivery of the Prize to the Winner.
7.5 Each Prize must be accepted as awarded and is non-transferable or convertible to other substitutes and cannot be used in conjunction with any other vouchers, offers or discounts, including without limitation any vouchers or offers of the Promoter or other Prize suppliers and/or third parties. Is this a necessary clause?
- Winners’ Personal Details
8.1 Acceptance of the prize by the Winner will mean they are required to have their photo and video taken by the Promoter for promotional purposes (Public Relations and Marketing), both immediately after their win and in the future for use in accordance with rule 6.2, unless prohibited by law.
8.2 When entering a Competition, the Entrant will be asked to consent to use of their name, address, and/or photograph or other likeness, as well as your appearance at publicity events without any additional compensation (save for reasonable travel expenses that are approved in writing in advance by the Promoter) and as required by the Promoter.
- Limits of Liability
9.1 The Promoter makes or gives no representations and/or warranties and/or assurances of whatever nature and howsoever arising (and whether in writing or otherwise) as to the quality, suitability and/or fitness for any particular purpose of any of the goods or services advertised, offered and/or provided as Prizes. Except for liability for death or personal injury caused by the negligence of the Promoter and/or for any fraudulent misrepresentations and/or for any events and/or circumstances to the extent that they cannot be excluded or limited by law. The Promoter shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by the Promoter, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the Prize Winner(s) and, where applicable, to any family/persons accompanying the Winner(s), or in connection with any of the Competitions promoted by the Promoter.
9.2 The total maximum aggregate liability of the Promoter to each Winner shall be limited to the total value of each Prize that has been won by the relevant Winner.
9.3 The total maximum aggregate liability of the Promoter to you shall (if you are not a Winner) be limited to the amount that you have paid to enter the Competition(s) in question.
- Use of the Website
10.1 You hereby agree that the Website, the Competitions, and/or draws are for your own personal, non-commercial use, and (b) you are only allowed to use your account to enter Competitions, as set out in these Terms and Conditions.
10.2 You also hereby agree that you will only use your account, enter Competitions, and access and/or use the Website in an appropriate and lawful manner. You will not (a) receive, access and/or transmit any content which is obscene, pornographic, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property right (including, without limit, copyright) and/or otherwise objectionable and/or unlawful, (b) knowingly and/or recklessly transmit any content (including, without limit, viruses) through the Website and/or the Promoter’s software and IT systems which will cause, or be likely to cause, (i) detriment and/or harm, in any degree, to the Website, the Promoter’s software and IT systems owned and/or operated by the Promoter and/or others, and/or (ii) loss of and/or damage to data, (c) hack into, make excessive traffic demands on or cause any impairment of the functions of any computer system, deliver or forward chain letters, “junk mail” of any kind, surveys, contests, pyramid schemes or otherwise engage in any behaviour intended to prevent others from playing entering Competitions, and/or using the Website and/or any other website, and/or which is otherwise likely to damage the reputation and/or business of the Promoter and/or of any third party, and/or (d) authorise or allow anyone to do 10.2 (a) – (c).
10.3 You hereby agree to indemnify the Promoter against any and/or all costs, losses, damages and expenses which the Promoter may suffer and/or incur arising out of and/or in relation to any claim, legal proceeding and/or demand made by any third party due to and/or arising out of your unlawful, wrongful and/or negligent access and/or use of your account, the Website and/or the Promoter’s software and/or IT systems, and/or breach by you of these terms and conditions.
10.4 There is no guarantee that the Website will display correctly on all devices it can be viewed on.
10.5 The Promoter is the owner or licensee of all the copyright, trademarks and other intellectual property rights in, to and in respect of the Competitions, and the Website, and you will not acquire any rights in any of these. – is that the right wording?
10.6 Trademarks, service marks, logos, trade names, source identifiers and/or proprietary designations (“Trademarks”) of the Promoter used on and/or in connection with the Website, and the Competitions are trademarks of the Promoter. Trademarks of third parties used on and/or in connection with the Website, and the Competition are used for identification purposes only and may be the property of their respective owners.
10.7 You hereby agree that playing the Competition(s) (as well accessing and/or using your account) whilst located in any jurisdiction other than Great Britain is strictly prohibited.
- Electronic Communication
11.1 No responsibility will be accepted for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes. The Promoter shall use its best endeavours to award the prize for a Competition to the correct Entrant. If due to reasons of hardware, software or other computer related failure, or due to human error the prize is awarded incorrectly, the Promoter reserves the right to reclaim the Competition prize and award it to the correct Entrant, at its sole discretion and without admission of liability.
11.2 The Promoter reserves the right at its sole discretion to extend the closing date of any competition, if for any reason any aspect of the competition is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Competition. The Promoter may in its sole discretion cancel, terminate, modify or suspend a Competition, or invalidate any affected entries. In the event that the Promoter closes a Competition early, the Winner may be selected from all valid and eligible Entries received by the Promoter prior to the date of closure, except that the Promoter reserves the right, at its sole discretion, to close a Competition early without selecting a Winner. In the event that a Competition is closed without selecting a Winner, the Promoter will refund all entrants from the effected Competition(s).
11.3 The Promoter shall not be liable for any economic or other consequential loss suffered or sustained to any persons to whom an award has been incorrectly made, and no compensation shall be due. The Promoter shall use its best endeavours to ensure that the software and website(s) used to operate its Competitions perform correctly and accurately across the latest versions of popular internet, tablet and mobile browsers. For the avoidance of doubt, only the ticket(s) recorded in our systems, howsoever displayed or calculated, shall be entered into the relevant Competition and the Promoter shall not be held liable for any competition entries that occur as a result of malfunctioning software or other event.
- Data Protection Notice
12.1 Any personal data that you supply to the Promoter or authorise the Promoter to obtain from a third party, for example, a credit card company, will be used by the Promoter to administer the Competition and fulfil Prizes where applicable. In order to process, record and use your personal data the Promoter may disclose it to (i) any credit card company whose name you give; (ii) any person to whom the Promoter proposes to transfer any of the Promoter’s rights and/or responsibilities under any agreement the Promoter may have with you; (iii) any person to whom the Promoter proposes to transfer its business or any part of it; (iv) comply with any legal or regulatory requirement of the Promoter in any country; and (v) prevent, detect or prosecute fraud and other crime. In order to process, use, record and disclose your personal data the Promoter may need to transfer such information outside the United Kingdom, in which event the Promoter is responsible for ensuring that your personal data continues to be adequately protected during the course of such transfer.
- Authentication:
13.1 All prizes are authenticated by the Promoter’s in-house team as well as a third-party authentication source.
- Promoter
CREPS PLAY LTD.
